CYBER CRISIS MANAGEMENT AND RESILIENCE SERVICES

Organisations rely on their digital solutions more than ever, which means unexpected cyber incidents can have immediate and serious consequences. Being ready matters, particularly as cyber crime is on the rise. You need to plan ahead for a cyber crisis and make sure you have the response structure and support in place to keep your operations running.

Bureau Veritas offers a wide range of cyber crisis management and cyber resilience services, delivered in collaboration with Secura (a Bureau Veritas company).

How to Prepare for a CYBER CRISIS:

Mounting an effective response to a major cyber-attack relies on careful planning and practiced processes. You need to make sure teams are ready for a crisis, which could include a ransomware attack or other cyber incident.

KEY STEPS TO SUCCESS INCLUDE:

Making sure your senior staff know their own role and responsibilities
Establishing a crisis management framework along with supporting crisis plans, cyber playbooks and supporting procedures
Making sure that your organisation can continue critical activities in the event of a crisis
Practising your response to a cyber-attack regularly through cyber crisis simulations

WHAT TO DO DURING A CYBER CRISIS

Immediate actions and decision-making processes to mitigate damage during a cyber incident include identifying and remediating your cyber vulnerabilities.

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WHAT ARE THE BENEFITS OF CYBER CRISIS MANAGEMENT AND RESILIENCE SERVICES?

Identify risks and vulnerabilities across your business
Anticipate and respond to evolving threats
Maintain vital operations in the event of a cyber incident
Practice your response to a cyber crisis
Confirm roles and responsibilities in the event of a cyber crisis
Help achieve compliance with new EU cybersecurity regulations, such as NIS2 and DORA, as well as the FCA/PRA regulations on Operational Resilience in the UK

OUR CRISIS AND RESILIENCE SERVICES

CRISIS MANAGEMENT SERVICES

Making sure your business is prepared to deal with the wider organisational crisis that follows a cyber incident.

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Our consultancy services help you design and implement crisis management frameworks, plans, playbooks and procedures, drawing lessons from any cyber incidents you and others have experienced. We support clients to:

1. Understand how mature your crisis management framework is and what
needs improving to align to international standards, via a maturity assessment.

2. Develop an embedded cyber crisis management framework, aligned with international crisis standards and best practices including ISO 22361.

3. Build a crisis response plan and crisis portfolio, so that you are not caught off guard in case of a major cyber crisis.

4. Identify key metrics and benchmarks to assess your organisation’s cyber resilience effectively.

5. Make sure staff have the information and understanding they need on cyber crisis management, including the international crisis standard.

6. Manage crisis response, with effective and quick recovery support from incident response experts.

7. Learn from incident via a lessons learned review and identify recommendations for future improvements.
Operational resilience services

Operational resilience is essential for making sure your business can keep running in the face of cyber attacks, technical malfunctions or other risks.

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An operational resilience programme will make sure you have tools in place to anticipate and respond to evolving threats and comply with UK and EU regulations on Operational Resilience, such as DORA.
One of the ways we do this is through Cyber Impact Tolerance Testing. Our experts will review your critical applications, create scenarios and deliver a report of findings to help boost the resilience of your important business services.
Business continuity management

Continuity of critical services is key to protecting the viability of your organisation.

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Our team offers support with designing a Business Continuity Management System (BCMS) that aligns to the international standard ISO 22301:2019.

Obtain an end-to-end view of your organisation’s services and the resources needed to ensure your critical activities can continue in case of disruption.

Have tried and tested plans in place detailing what recovery strategies are available to your staff, to help them continue critical business functions.

Ensure your cybersecurity measures are seamlessly integrated with business continuity plans.

Key steps typically include a maturity review of your current business continuity management system and a business impact analysis, before developing business continuity plans and recovery strategies.
Cyber crisis exercises

We also develop interactive workshops and simulated scenarios exercises to help you practice your response at operational, tactical and strategic levels.

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Our solutions cover individual needs across all target groups, using a range of different exercises. We also offer exercises created especially for OT systems.

1. Gain insight into your organisational crisis response capabilities.

2. Give your staff the chance to put their plans into practice, so that they can test them.

3. Access our comprehensive checklist to ensure your crisis simulations cover all necessary scenarios and responses.