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Customer Excellence, Business,

OUR PEOPLE - SOPHIA SHIRAZI

Sep. 5 2022 - 2 min

A career story together with Sophia Shirazi - Customer Excellence Team Leader - United Kingdom

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Sophia Shirazi, Our people
Sophia
Shirazi

Customer Excellence Team Leader

Bureau Veritas UK

Due to our diverse and experienced workforce, surveying our clients has become a pleasure. Learning about how we are making a difference to our clients, helping them improve their businesses, and going home safely at the end of the day is a joy.
 
Why did you choose to join Bureau Veritas?

I was attracted to Bureau Veritas when I read about the origins of the company and why we existed. The company ethics aligned with my personal values, and who doesn’t want to be part of making the world a safer, healthier place?

What do you enjoy about your role?

What I find the most enjoyable when fulfilling my role is interacting with clients and colleagues across the business at all levels. For me, it is the people who make Bureau Veritas the company we are today.

Due to our diverse and experienced workforce, surveying our clients has become a pleasure. Learning about how we are making a difference to our clients, helping them improve their businesses, and going home safely at the end of the day is a joy.

What is a key highlight of your time at Bureau Veritas?

Experiencing different aspects of the role and working with such great people is the highlight for me. Achieving our Customer Service Excellence award and watching our NPS score increase year on year is an added bonus.

What do you DO OUTSIDE OF WORK TO HAVE FUN?

Life outside of work revolves around my family. We love travelling to places both in and outside of the UK and I enjoy spending time outdoors with them.

If you would like to find out more about our customer excellence, click here to see how Bureau Veritas UK has been recertified for the seventh consecutive year for Customer Service Excellence