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Facilities Management

Bureau Veritas: 
The trusted compliance partner for FM professionals

As a global leader in testing, inspection and certification services, we work in partnership with facilities management providers to deliver trusted and efficient services that help your clients to achieve and maintain compliance more effectively.

Bureau Veritas: Your Trusted Partner for Testing, Inspection & Certification Services

FAQS

  • I would like to know more about Bureau Veritas Cyber Security services

    • Cybersecurity Audits & Assessments – Evaluation of security posture against frameworks such as ISO 27001, IEC 62443, Cyber Assurance Framework (CAF) and industry standards
    • Operational Technology (OT) & Industrial Cybersecurity – Specialised security for manufacturing, energy, and critical infrastructure, Global leaders in IEC62443
    • Penetration Testing & Vulnerability Assessments – Identifying security weaknesses through controlled testing, continual scanning and security maturity assessments
    • Security Compliance & Regulatory Support – Guidance on meeting GDPR, NIS Directive, HIPAA, PCI-DSS, and sector-specific requirements
    • Crisis Management and Incident Response  – Planning, preparation, testing and reviews across third parties and sector wide
    • Third-Party & Supply Chain Security Audits – Evaluating vendor and partner cybersecurity practices
    • Data Protection & Privacy Assessments – Compliance verification for data handling and privacy regulations
    • Security Awareness Training – Employee education on cybersecurity best practices and threat recognition and behavioural change
  • I would like to know more about Bureau Veritas Asset Verification services

    Asset Verification Audits - Asset Verification Audits assess the condition, functionality, and compliance of a company's assets. They create a digital asset register with details like photos, location, serial numbers, and service records. Organised into hierarchies, this data helps maintain asset registers, plan maintenance, and optimise investments. Using mobile technology, these audits enhance asset integrity, safety, and efficiency across multiple sites.

    Independent Validation - Independent Validation objectively assesses a company's assets, infrastructure, and operations. Through reviews and testing, it ensures systems function properly and meet standards. This process identifies risks and areas for improvement, enabling informed decisions on maintenance or upgrades. Third-party validation enhances safety, reliability, and performance, protecting investments and operations.

    Maintenance Audits - Maintenance Audits evaluate a company's maintenance practices, equipment condition, and compliance with standards. They identify areas for improvement to enhance reliability, efficiency, and safety. Regular audits help optimise maintenance programs, reduce downtime, and extend asset lifespan, supporting better decision-making in maintenance and asset management.

    Lifecycle Replacement - Lifecycle Replacement is a strategic approach to replacing critical assets by monitoring their condition, performance, and lifespan. Proactive planning helps prevent failures, reduce disruptions, and optimise costs. Factors like maintenance history, technology, and business needs determine the best replacement timing, ensuring reliability and efficiency.

    Maintenance Procurement - Maintenance Procurement involves sourcing and managing services, equipment, and supplies to support asset management. It includes evaluating providers, negotiating contracts, and implementing cost-effective procurement policies. A structured approach improves service levels, controls costs, and optimises asset lifecycles, ensuring operational continuity.

    Condition Surveys - Condition Surveys assess the state and performance of a company's assets, infrastructure, and facilities. This independent evaluation identifies defects, deterioration, and maintenance needs, ensuring compliance with industry standards. Detailed reports with photographic evidence support informed asset management, helping companies optimise maintenance, extend asset lifespan, and enhance operational safety.

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Victoria Moon
Victoria
Moon

Business Development Director OPEX

Bureau Veritas

I'm Victoria Moon, OPEX Director at Bureau Veritas, leading our Facilities Management partnerships with one clear vision: delivering measurable value to your clients.

I ensure quality and consistency across all compliance and testing needs. With 20+ years in FM partnerships, I simplify administration, streamline procurement, and guarantee best-in-class service.

As your senior OPEX point of contact, I'll align our dedicated teams with your operations, manage preferential MSA pricing, and identify strategic opportunities where Bureau Veritas adds value to your offerings.

Let's support your growth together.

Connect with VICTORIA by email or LinkedIn

Sales leads by sector

  • International

    Victoria Moon, Business Development Director OPEX joined Bureau Veritas in 2015. With over twenty years of experience developing commercial strategies, she specialises in delivering compliance, sustainability, and operational solutions across European markets.

    "Victoria is recognised for her deep understanding of operational challenges, delivering practical solutions that drive measurable improvements in safety, environmental performance, and compliance."

    INTERNATIONAL

    📧 victoria.moon@bureauveritas.com

    🔗 Asset Capture Form (Optional)

  • Banking & Professional Services

    Paul Tottle, Senior Business Development Manager joined Bureau Veritas in 2016 and has a background in ensuring client’s statutory compliance requirements are fulfilled.

    "Paul transitioned to managing the existing FM statutory inspection contracts in 2023 and as of 2026 has taken on the role of developing new FM contracts."

    Banking & Professional Services | Defence & Aerospace | Energy | Government & Local Authority | Logistics | Retail & Distribution

    📧 paul.tottle@bureauveritas.com

    🔗 Asset Capture Form (Optional)

  • Data Centres

    Sarah Hornsey, Business Development Executive joined Bureau Veritas in 2024. Drawing on her background in hospitality, she places a strong emphasis on delivering exceptional customer care and maintaining high service standards for clients.

    "Sarah is recognised for her attention to detail and proactive approach, and has expanded her experience within the FM sector since 2025."

    Data Centers |  Education | Food & Agri | Manufacturing | Transport | Utilities

    📧 sarah.hornsey@bureauveritas.com

    🔗 Asset Capture Form (Optional)

  • Defence & Aerospace

    Paul Tottle, Senior Business Development Manager joined Bureau Veritas in 2016 and has a background in ensuring client’s statutory compliance requirements are fulfilled.

    "Paul transitioned to managing the existing FM statutory inspection contracts in 2023 and as of 2026 has taken on the role of developing new FM contracts."

    Banking & Professional Services | Defence & Aerospace | Energy | Government & Local Authority | Logistics | Retail & Distribution

    📧 paul.tottle@bureauveritas.com

    🔗 Asset Capture Form (Optional)

  • Education

    Sarah Hornsey, Business Development Executive joined Bureau Veritas in 2024. Drawing on her background in hospitality, she places a strong emphasis on delivering exceptional customer care and maintaining high service standards for clients.

    "Sarah is recognised for her attention to detail and proactive approach, and has expanded her experience within the FM sector since 2025."

    Data Centers |  Education | Food & Agri | Manufacturing | Transport | Utilities

    📧 sarah.hornsey@bureauveritas.com

    🔗 Asset Capture Form (Optional)

  • Energy

    Paul Tottle, Senior Business Development Manager joined Bureau Veritas in 2016 and has a background in ensuring client’s statutory compliance requirements are fulfilled.

    "Paul transitioned to managing the existing FM statutory inspection contracts in 2023 and as of 2026 has taken on the role of developing new FM contracts."

    Banking & Professional Services | Defence & Aerospace | Energy | Government & Local Authority | Logistics | Retail & Distribution

    📧 paul.tottle@bureauveritas.com

    🔗 Asset Capture Form (Optional)

  • Food & Agri

    Sarah Hornsey, Business Development Executive joined Bureau Veritas in 2024. Drawing on her background in hospitality, she places a strong emphasis on delivering exceptional customer care and maintaining high service standards for clients.

    "Sarah is recognised for her attention to detail and proactive approach, and has expanded her experience within the FM sector since 2025."

    Data Centers |  Education | Food & Agri | Manufacturing | Transport | Utilities

    📧 sarah.hornsey@bureauveritas.com

    🔗 Asset Capture Form (Optional)

  • Government & Local Authority

    Paul Tottle, Senior Business Development Manager joined Bureau Veritas in 2016 and has a background in ensuring client’s statutory compliance requirements are fulfilled.

    "Paul transitioned to managing the existing FM statutory inspection contracts in 2023 and as of 2026 has taken on the role of developing new FM contracts."

    Banking & Professional Services | Defence & Aerospace | Energy | Government & Local Authority | Logistics | Retail & Distribution

    📧 paul.tottle@bureauveritas.com

    🔗 Asset Capture Form (Optional)

  • Health & Care

    Sarah Hornsey, Business Development Executive joined Bureau Veritas in 2024. Drawing on her background in hospitality, she places a strong emphasis on delivering exceptional customer care and maintaining high service standards for clients.

    "Sarah is recognised for her attention to detail and proactive approach, and has expanded her experience within the FM sector since 2025."

    Data Centers |  Education | Food & Agri | Manufacturing | Transport | Utilities

    📧 sarah.hornsey@bureauveritas.com

    🔗 Asset Capture Form (Optional)

  • Logistics

    Paul Tottle, Senior Business Development Manager joined Bureau Veritas in 2016 and has a background in ensuring client’s statutory compliance requirements are fulfilled.

    "Paul transitioned to managing the existing FM statutory inspection contracts in 2023 and as of 2026 has taken on the role of developing new FM contracts."

    Banking & Professional Services | Defence & Aerospace | Energy | Government & Local Authority | Logistics | Retail & Distribution

    📧 paul.tottle@bureauveritas.com

    🔗 Asset Capture Form (Optional)

  • Manufacturing

    Sarah Hornsey, Business Development Executive joined Bureau Veritas in 2024. Drawing on her background in hospitality, she places a strong emphasis on delivering exceptional customer care and maintaining high service standards for clients.

    "Sarah is recognised for her attention to detail and proactive approach, and has expanded her experience within the FM sector since 2025."

    Data Centers |  Education | Food & Agri | Manufacturing | Transport | Utilities

    📧 sarah.hornsey@bureauveritas.com

    🔗 Asset Capture Form (Optional)

  • Retail & Distribution

    Paul Tottle, Senior Business Development Manager joined Bureau Veritas in 2016 and has a background in ensuring client’s statutory compliance requirements are fulfilled.

    "Paul transitioned to managing the existing FM statutory inspection contracts in 2023 and as of 2026 has taken on the role of developing new FM contracts."

    Banking & Professional Services | Defence & Aerospace | Energy | Government & Local Authority | Logistics | Retail & Distribution

    📧 paul.tottle@bureauveritas.com

    🔗 Asset Capture Form (Optional)

  • Transport

    Sarah Hornsey, Business Development Executive joined Bureau Veritas in 2024. Drawing on her background in hospitality, she places a strong emphasis on delivering exceptional customer care and maintaining high service standards for clients.

    "Sarah is recognised for her attention to detail and proactive approach, and has expanded her experience within the FM sector since 2025."

    Data Centers |  Education | Food & Agri | Manufacturing | Transport | Utilities

    📧 sarah.hornsey@bureauveritas.com

    🔗 Asset Capture Form (Optional)

  • Utilities

    Sarah Hornsey, Business Development Executive joined Bureau Veritas in 2024. Drawing on her background in hospitality, she places a strong emphasis on delivering exceptional customer care and maintaining high service standards for clients.

    "Sarah is recognised for her attention to detail and proactive approach, and has expanded her experience within the FM sector since 2025."

    Data Centers |  Education | Food & Agri | Manufacturing | Transport | Utilities

    📧 sarah.hornsey@bureauveritas.com

    🔗 Asset Capture Form (Optional)

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Steve Highwood
Steve
Highwood

Business Development Director CAPEX

Bureau Veritas

I'm Steve Highwood, CAPEX Director at Bureau Veritas, bringing over 30 years of construction consultancy expertise to your capital projects.

I lead our multidisciplinary team delivering integrated solutions across the project lifecycle—from building control and fire engineering through to structural inspections and compliance verification.

As your dedicated senior CAPEX contact, I'll align our specialist teams—building control, CDM, fire safety, structural engineering, and compliance—to support your growth and protect your reputation.

Let's build your projects with confidence together.

Connect with STEVE by email or LinkedIn

OUR FM SERVICE DELIVERY TEAM

Ruth Scale, Senior Account Manager joined Bureau Veritas in 2018. With a strong track record in client relationship management and a deep understanding of industry standards, she plays a central role in supporting key accounts and driving service excellence.

"Ruth is known for her proactive approach, attention to detail, and commitment to delivering solutions that help clients achieve compliance."

🔗 Existing Client Support

Sapphire Nakoneczna, Service Delivery Coordinator is a dedicated FM Service Delivery Coordinator who joined Bureau Veritas in 2023. Bringing a wealth of experience in navigating CAFM systems and coordinating inspection visits, she has played a key role in supporting major clients and ensuring the smooth, efficient delivery of services.

"Sapphire transitioned from our Retail sector in 2025 to support the Facilities Management function, where she continues to enhance service performance and client experience through her collaborative working style."

🔗 Existing Client Support

Why Partner With Us?

  • Established Trust & Strategic Alignment

    We bring more than reliability to the table—we bring partnership. As an approved supplier with a Master Service Agreement already in place and preferential rates locked in, we're positioned to deliver immediate value without procurement delays. Our credentials are proven, our commitment is documented, and our pricing is competitive.

  • We Speak Your Language

    We understand the unique pressures of facilities management operations. Speed matters. Accuracy is non-negotiable. Added value sets you apart. That's why we've built our service model around what matters most to you:

    • Rapid Response: Streamlined quoting and deployment processes
    • Precision Pricing: Transparent, competitive rates with no surprises
    • Strategic Value-Add: Solutions that enhance your client offerings and strengthen your competitive position
  • Ready to Scale, Ready Today

    Our extensive experience across industries is backed by a fully mobilized team already positioned to support your operations. No ramp-up period. No learning curve. We're equipped to complement and enhance your services seamlessly, allowing you to focus on your core business while we handle the technical expertise.

  • The Bureau Veritas Advantage

    As a world-leading Testing, Inspection and Certification business, we deliver:

    • Global standards expertise and local market knowledge
    • Comprehensive service capabilities across multiple sectors
    • Proven track record supporting facilities management partners
    • Dedicated support infrastructure ready to scale with your needs
       
  • Comprehensive Coverage Across Your Critical Services

    Statutory Inspections | Electrical Testing | Health & Safety | Asbestos Management | Fire & Water Safety

    From lift and pressure equipment inspections to PAT testing, from workplace risk assessments to asbestos surveys and fire safety audits—we deliver the full spectrum of compliance services your clients depend on. One trusted partner. One coordinated approach. Simplified administration for you, assured compliance for your clients.
     

Net Promoter Score (NPS) 

Measures customer loyalty and company health on a scale from -100 to +100 by calculating the percentage of promoters (scores 9-10) minus detractors (scores 0-6).

Bureau Veritas NPS score 87YTD as of February 2026
Above 80is world class
Only the top 25%of companies have an NPS of 72 or higher

REQUEST A FREE QUOTE

GET IN TOUCH WITH A MEMBER OF THE TEAM BY SUBMITTING YOUR DETAILS BELOW

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